Making Sense of Samsung’s Bada
- 13 comments
- view license
[Samsung recently perplexed the mobile world with the introduction of its "new smartphone platform" bada. Most commentators have already dismissed bada as an ill-conceived concept and moved on, but does bada actually make a lot of sense? Guest blogger Antony Edwards looks at what’s driving Samsung.]
This article is also available in Chinese.

Yet another platform to target is the last thing most mobile developers need. So when Samsung announced its new bada platform earlier this month it was met first by confusion, and then ridicule as it was further revealed that bada applications must be written in C++, the SDK will only run on Windows, and there won’t actually be any bada devices for some time.
Most of the technical press have already dismissed bada simply as an ill-conceived concept. But the creation of bada, and what it signals about how the mobile industry will evolve over the next three years, is very significant; especially what it says about the changing attitudes towards Android.
The current mobile phone market of around 1 billion devices per year roughly breaks down into four price-points. At the top are the iconic devices that bring new mobile experiences to the world such as the iPhone and N95, next are the less distinctive smartphones such as the Nokia 5800 and Motorola’s Droid, then the feature phones that bring last year’s new experiences to the mass market, and at the bottom are the voice phones for people who really do just want to make a phone call and maybe send an SMS.
Samsung makes most of its profit in the smartphone segment, delivering hundreds of well-designed models for operators and regions all over the world. But these are volatile times for the smartphone segment. Android is bringing more-and-more competition into smartphones, most importantly competitors such as Acer and Dell from the PC manufacturing world who are content with gross margins far below those expected (and sorely needed!) by traditional smartphone OEMs. And at the same time as competition increases, traditional OEMs are finding it more-and-more difficult to differentiate themselves in an Android world.
The inevitable result is a decline in average sales price (ASP); Samsung’s ASP decreased 3% in Q3 2009. Similarly, HTC who focuses entirely on the smartphone segment with Android and Windows Mobile saw their ASP decrease by 4.4% between Q2 and Q3 and expect a further decrease of 5% in Q4. Motorola released their Android-based Droid device in Q3, but after the initial excitement of being the first Android 2.0 device in the market, it has now been labelled a “me too” smartphone and its price is being repeatedly reduced.
2010 has already been hailed “the year of Android” with an unprecedented line-up of Android devices coming to market from 10s of manufacturers.
So, how are manufacturers like Samsung going to stand out in this crowded landscape? Margin pressure is not only coming from consumers due to a lack of device differentiation, but also from mobile network operators who have complete visibility of Android device-creation economics and are demanding cost-based prices from the OEMs. How can OEMs retain the high margins they’ve enjoyed for so long and that their shareholders have come to expect? bada may not be the right answer, but it doesn’t seem like Android is either.
All traditional mobile phone OEMs (except Nokia) are making Android devices, and they have all increased their adoption of Android through 2009. With their bottom-lines under serious threat from the economic downturn, ever increasing operating costs, and Apple’s appropriation of 30% of the profit from the market, the low cost of device-creation promised by Google has proven very tempting.
bada is the first sign that an OEM is looking a bit further ahead and realising that while cost of device-creation may be low in an Android world, there’s also little differentiation, and that means ever lower margins. The struggle to maintain margins has always driven significant changes in the mobile phone industry from cameras, to open platforms, to integrated on-line services; and as Android puts margins under increasing threat we should expect more-and-more major changes in 2010.
Samsung are right that they had to do something. Following the footsteps of Apple, and to some extent RIM, the current answer to differentiation is “own the whole stack”, and so that’s exactly what Samsung is doing.
Will bada save Samsung’s margins? Maybe. Probably not. But the core motivation for change is correct, and from that perspective bada definitely makes sense.
- Antony
[Antony Edwards has been working in mobile since he discovered how to program his Apple Newton 12 years ago. During 7 years at Symbian in a mix of engineering and marketing roles, he worked with all the major OEMs and operators, and continues to be a keen observer of the ever-changing OEM platform strategies.]
What do you think? Can bada work? Can OEMs achieve high-margins on Android devices? Does the appearance of a Google-branded phone change your opinion of bada? Comments and feedback appreciated.
Antony, great summary of the challenges faced by handset OEMs.
I doubt however that bada is the right answer to the ASP pressures. Bottom line, bada is yet another application framework alongside Android, Symbian, Qt, etc. There is no escape from low differentiation here – Everybody got apps these days.
Android is far from perfect, but it did one thing exceptionally well – Disrupting handset value-chain by enabling scores of companies with little of no software/services/ecosystem experience to compete in the smartphone market.
There is no way out for Samsung, Nokia, Motorola, S/E – ASP and margins will continue to fall. That’s the way it is. Same way as it happened in the PC industry.
Hi Michael, thanks for your comments.
I definitely agree with you that bada (as it is today) is unlikely to prove the right answer to ASP pressure.
I also agree that Android has been very successful in disrupting the smartphone market by drawing in new device makers from related markets. Personally I think that one of Symbian’s mistakes in 2009 was spending too much time trying to woo iPhone and would-be Android application developers into thinking Symbian was cool, rather than defending its strong position with OEMs. Google have definitely capitalised on Symbian’s lack of attention.
But I don’t totally agree that all traditional OEMs are definitely doomed (at least not Nokia and Samsung). I do agree that anyone who holds to the smartphone recipe that’s worked over the last 5 years is in trouble (which calls LG’s WiMo deal seriously into question), but margins can be saved by companies creating new compelling types of devices (just as OEMs avoided the falling margins of voice phones by creating smartphones). In the N900 I see some signs that this may happen. I also haven’t yet seen a device that provides a really deep, high-quality, integraton of internet services which is something I think many consumers would pay for; clearly this is what is drawing Google into the device-maker role.
Finally – I’d actually like to question your statement that “everybody got apps these days”. Sure, everybody as a Twitter and Facebook client, everybody has an API/SDK, and everybody talks about all their apps. But I’d argue that only the iPhone actually has a good volume of interesting applications. I don’t think that Nokia/Ovi, Android, WiMo, or Blackberry have a credible claim yet on this. The reason I pick-up on this point is that I believe many people at Nokia, Microsoft, Google, and RIM think that they’ve done the app thing now; but if any of them are to be serious contenders they need to put a lot more work in.
Thanks again.
Anthony,
Your observations are correct. What happened to all the PC manufacturers (lower ASPs, lack of differentiation, etc.) will happen to the handset companies unless they do something.
There’s one PC company who did not fall victim to the commoditization that has plagued PC manufacturers and that’s Apple. Even before the advent of the iPhone/iPod, Apple’s profitability and ASPs from its revived Mac line success was still better than its rivals. And sure, it didn’t command the same market share as Dell or HP, but what’s a better return to its investors? Larger market share with lower profits or higher margins with a small market share? Apple achieved this because it had a highly differentiated user experience through a vertically integrated stack (hardware, OS and even apps).
So why shouldn’t the handset manufacturers copy Apple’s strategy of owning the whole stack? Sure, it leads to significant fragmentation – and more of a challenge for developers – but is that a worse world than the WinTel dominated world we live in today with PCs? Why should we have to put up with “the blue screen of death” on handsets like we do on PCs? In a future handset world where Android variants dominate Smartphones, I’d rather have a choice of differentiated features and nicely integrated user experience than a generic one. Has anyone used a Windows Mobile phone lately?
And while Android offers differentiation because it’s “Open Source”, at some point our friends at Google will pull a Microsoft and say, “You have to take all of our services and apps or you don’t get Android”. Which will leave us with poorly differentiated phones and low margins for hardware companies.
So I say, let the fragmentation continue. The major handset guys should provide unique user experiences and features through a tightly integrated hardware and OS stack.
Hi Michael — thanks for the interesting comments.
Regarding — “while Android offers differentiation because it’s ‘Open Source’” — I think it’s quite debatable whether Android is really open source for three reasons:
(*) My understanding is that there is a very significant gap between the codeline that is publicly available and the one used by all OEMs actually making Android phones. To access and use the latter you must sign a serious legal agreement with Google.
(*) Everyone with write access to the tree is part of the Android team within Google. Until recently the Android website claimed that outsiders could theoretically become committers, but this has now been removed from the “Android openness policy” and there is no doubt that no-one outside the Android/Google team can become a committer.
(*) Zero transparency about platform decision making.
Antony
Nice Post Antony, I’ve tried to complete your arguments with mine here : Why Samsung Bada makes sense vs an Android-me-too journey: http://tmenguy.free.fr/TechBlog/?p=523
(This article above was also intended to be posted here at Vision Mobile, but too little too late now
, Andreas if you think it worths it anyway… ).
I really do agree that Samsung and Nokia have everything in their hands to succeed, after all they do know how to manufacture and sell hundreds of millions of phones a year, so putting a well coordinated ecosytem on top of it is perhaps the least difficult part of the equation, now that Apple and RIM have paved the way.
Antony, thanks for this excellent post. Your elaborations really helped me to make sense of Samsung’s platform strategy.
There is one aspect in this debate that I find missing, though: What does Bada (and more generally, the continuous platform fragmentation) mean to the Mobile Network Operators? Or in other words: How can Samsung successfully implement the go-to-market part of the Bada strategy?
After all, MNOs are Samsung’s customer base number one. Samsung may have whatsoever goals and strategies, without the buy-in of the MNOs Samsung can’t get far. I do see the advantages for Samsung to thrive towards an “own the full stack” model (like Apple) but what’s the deal for the MNOs? They already struggle launching (and supporting) platform after platform and most certainly they aren’t very keen on adding yet another one to their portfolio. So, unless MNOs gain more from selling Bada phones than they gain from selling the other platforms they are unlikely to do it.
Furthermore, unlike Apple, Samsung doesn’t have the power to push a vertical solution into the market by itself. It worked for Apple because they own the end consumer directly due to their unparalleled fashion-alike brand so as the truly integrated Apple services and market place. People ‘just want to have’ Apple stuff. However, no one ‘just wants to have’ Samsung stuff. Consumers are pulling iPhones while Samsung would need to push Bada phones (enabled by the MNOs). How do you think Samsung will manage to get sufficient support from the MNOs (especially for selling devices in the smart phone segment)?
Your comment on this concern would be highly appreciated.
-Jo
In my opinion the pressure on the margins drives smart-phone manufacturers to look for alternative ways to earn money.
Applications Store is such a way. Samsung (same as Apple) is going to earn 30% on each app sale from its App Store – while all the work is done by third party developers that are not on Samsung’s payroll! Isn’t THAT a clean way to earn money?!
Apple has already sold over a billion apps I heard. If you put an average app price even at $1, it means $300 million in revenues. Awesome.
By releasing its own OS, Samsung can play a monopolist market maker for bada apps earning huge commissions through app sales. This is a way to earn hundreds of millions $$.
-Wit
Agree with Wit. Samsung is delivering 200Mio phones/yr. Quite an interesting pie for application developers who won’t dare at some C++ programming! (and this will leave give some freedom/Independence from Google to Samsung)
Stephane
Hi Jo — great point about MNOs. As you say, operators dislike supporting more-and-more platforms, so how will they respond to bada? I’m much more familiar with OEMs, developers, and consumers than operators, but here are some thoughts.
(*) Although it’s being presented as something entirely new, bada is actually an open API on top of Samsung’s existing proprietary RTOS (called SHP internally) with TouchWiz also in the mix. So the operators are actually already familiar with the platform. This will make it easier for Samsung to get operators to agree to ship the devices.
(*) Samsung’s long-time strategy has been to listen carefully to operators and deliver what they ask for. This is different to OEMs like Nokia who very much try to dictate to operators what devices should do. bada is the first time Samsung will be pushing their own strategic agenda with operators. It’s an entirely different approach, probably requiring a different kind of channel sales person, and this will make it difficult for Samsung to get operator buy-in.
(*) MNOs hate the Apple model. They go along with it because their shareholders demand it, and the customer acquisition is attractive, but it goes against all their long-term revenue growth plans. MNOs are also starting to fear Android more-and-more after their initial enthusiasm. The reality of the Android services model, and Google’s increasingly aggressive behaviour (e.g. making their own phones, DNS control, full-page ads for Chrome in newspapers) is causing concern. Vodafone’s renewed interest in LiMo is a response to this. If Samsung can create a services business model that works with operators then that would definitely help get operator buy-in for bada. Samsung haven’t given much information about what the complete services story will look like yet, so we’ll have to wait and see on this one.
So my summary would be:
– If Samsung can create a services business model that plays nicely with operators then I think there’s a good opportunity for bada to get good operator support.
– Otherwise, Samsung will get operators to ship some bada phones due to their reputation and relationships, but operators will do little to really push the devices.
Hi Wit / Stephane,
I would definitely agree that smartphone OEMs are looking for additional revenue opportunities that take advantage of their existing strengths and unique capabilities. Integrated device/services offerings such as selling applications are the most obvious such opportunity.
I’m not quite as convinced as you that this approach will definitely succeed and bring “hundreds of millions $$” revenue to Samsung.
(*) Over the last 5-10 years every major OEM has tried to create a content/application sales channel (most of them have tried several times). Every major operator has also tried. They all failed. So whilst it’s tempting for OEMs to point at Apple and say “if they can do it so can we” that’s just not credible when you look at the entire set of examples. I’m not sure Ovi is making much money.
(*) Whilst Samsung ship ~200M devices per year, these will not all be bada devices. Samsung will continue to ship WiMo, Android, and Java devices. China is also likely to be a special case (as it is even for Apple). In the next 2 years I can’t see more than 10-15% of Samsung’s portfolio being on bada (I could easily be wrong here though). The actual market for an application developer is further reduced by the almost certain incompatibility that will exist between different models. No OEM has ever managed to achieve compatibility across a wide portfolio of devices (Apple avoids the problem by only having 3 variants – an approach which Samsung can’t take). So in reality the maximum market for a specific application is likely to be closer to 2M than 200M.
(*) You also must consider that not all mobile phone users are the same. The iPhone happens to be popular in the highest spending segment of the world’s biggest consumer market. Samsung devices are used by people who spend a smaller % of their income on technology and have much smaller incomes.
So earning a 30% commission on other people’s work is indeed a nice way to make money, but the truth is that it’s not quite that easy to achieve.
BTW Stephane, I don’t understand why you say “who won’t dare at some C++” since the bada SDK is explicitly focussed on C++ at the moment (as far as I’ve read)?
Finally — I certainly agree that Samsung benefits from a bada dominated market rather than an Android dominated market.
Bada reminds me of the gaming industry and other industries where you start with high margins then go downhill from there. If Bada can differentiate itself, grow with the market, or stay relevant (see Nokia, last qtr – a surprise), samsung may be no iPhone but it will be a solid company in a maturing market-place.
Thanks for your input efforts into this thread Antony, much appreciated.
Now, I am not a developer however am into Mobile strategy and design. Correct me if I am wrong however I see Samsung really cleaning up with bada being used as a platform not only for my Wava (when i get one), however also for my 106cm HDTV and Wii station. I am sure that when I go to one of my friends place I can use my Wave as a Wii device?
What Apple and very much Google and Microsoft do not have is consumer electronics! Convergence is here and Samsung will “have the floor” by close of 2010 i feel.
Cameron
Hi Cameron,
I’m not what Samsung has to do with the Nintendo Wii. Any device with a high-speed IR and knowledge of the Wii protocol can act as a Wii-mote (I’ve certainly seen Nokia mobiles doing it). So iPhone, Android, and bada can all do this equally.
Your point about Samsung’s presence it multiple home devices, however, is still well made. Apple certainly tried to get into this space with Apple TV and a few other initiatives. I can’t think immediately the best way for Samsung to exploit this, and how bada plays a role, but it’s an interesting angle.
Antony
visionmobile 2005-2010



